Computer Problem Report Form

Complete all answers before submitting, incomplete forms will be ignored

  1. Describe your problem:

  2. Now, describe the problem accurately:

  3. Speculate wildly about the cause of the problem:

  4. Select the problem severity:

  5. Select the nature of the problem:

  6. Is your computer plugged in? Yes No

  7. Is it turned on? Yes No

  8. Have you tried to fix it yourself? Yes No

  9. Have you made it worse? Yes No

  10. What were you doing with your computer at the time the problem occurred?

  11. If "nothing" explain why you were logged in.

  12. Are you sure that you aren't imagining the problem? Yes No

  13. Do you have any independent witnesses of the problem? Yes No

  14. Can't you do something else, instead of bothering me? Yes No

  15. Did you install any non-corporate standard software on your computer recently? Yes No

  16. Are you sure you haven't installed any non-corporate standard software on your computer recently? Yes No

  17. Did any non-corporate standard software magically appear on your computer recently that you don't have a clue where it came from? Yes No

  18. Did a co-worker force you to install some non-corporate standard software on your computer recently? Yes No

  19. Are you interested in our non-corporate standard software installation witness protection program? Yes No

  20. Are you sure you don't want to just move to another computer? Yes No