Serial Port in use by another Application error
Upgrades from Palm III to Palm IIIc or IIIxe
This error occurs on the Palm device and has been reported by users who upgraded devices from the Palm III to the Palm IIIc or IIIxe. In all cases, the users had simply synced their new Palm units to the desktop and assumed the identity of the former Palm III user. This results in a restore of Palm III system files to the new unit, apparently causing a subtle conflict between the different OS versions.
If the above description applies to your situation, try the following to solve the problem.
- If you have Z'Catalog installed on the unit, perform the following steps.
- Warm reset your Palm.
- Immediately use Z'Catalog to delete the file connectiondb from the Palm.
- Soft reset your Palm.
- Try hotsyncing. It should work.
- If you do not have Z'Catalog installed, you will need to perform a hard reset
of the Palm. This will result in loss of all data on the unit,
so if your desktop is not current, you will suffer permanent data loss on a
restore.
- Hard reset your Palm.
- On the Desktop, browse to the c:\palm\username\backup folder, locate
the file named connectiondb.pdb and delete it.
- Hotsync to restore the Palm.
- Hotsync again to test and make sure it works.
Palm IIIc Upgrade from OS 3.50 to OS 3.52
This error has also been reported by a user who upgraded from OS 3.50 to OS 3.52 by applying
the 3.52 patch. In that case, the user could hotsync once, then all subsequent hotsyncs failed with garbage displayed where you would see the speed noted on direct connection details.
If the above description applies to your situation, try the following to solve the problem.
- Create a new custom connection on the Palm IIIC.
- Use the new connection for your hotsync.
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